If you are one of the people who did NOT get a check and cannot reach the unemployment office. Try calling your NYS Senator (not federal) or Assembly(wo)man office for help.
Link to Senators https://www.nysenate.gov/senators-committees
Link to Assembly(wo)men https://www.assembly.state.ny.us/mem/
They Filed for Unemployment Last Month. They Haven't Seen a Dime.
Gov. Andrew M. Cuomo has repeatedly promised to fix New York’s archaic unemployment-insurance system, which has been overwhelmed by an unprecedented wave of claims. .....Carly Keohane has yet to benefit from any of those improvements. Ms. Keohane, who lost her waitressing job in Rochester, N.Y., has been waiting a month to receive $2,124 in unemployment payments as a direct deposit into her bank account.
Cuomo tells out of work protesters to get a job
Gov. Andrew Cuomo delivered blunt advice Wednesday to protesters who reportedly said they hadn't received their unemployment checks, were quickly running out of money and had to return to work. You want to go to work?" Cuomo said. "Go take a job as an essential worker.
If you cannot reach a staff member. Leave a msg at both your NYS Senator and Assembly(wo)man local office & Albany office.
A US mail letter to both NYS Senator and Assembly(wo)man home address if known may help.
Your NYS Senator and Assembly(wo)man should have the Labor Dept (unemployment) Commissioner phone number and their staff should have the commissioner's staff phone numbers.